Mercedes-Benz Sprinter 3500XD

Description of Incident:The electronic ignition module suffered a sudden failure due to unsealed manufacturer water intrusion, leaving the vehicle completely stranded with an immediate safety hazard. Component failed & available for inspection: Electronic Ignition Switch (EIS) module / Ignition Control Module. Yes, it is available for inspection. Safety risk: The sudden failure causes an immediate safety hazard by leaving the vehicle completely stranded with no way to shift the transmission…

The contact owns a 2023 Mercedes-Benz Sprinter 3500. The contact stated that while driving approximately 35-40 MPH, the vehicle went into LIMP Mode. The contact was able to shift to neutral and restart the vehicle. The failure reoccurred at approximately 40,000. The failure became more frequent and was recurring every 3,000 to 4,000 miles. The vehicle was taken to the dealer, who diagnosed the vehicle with an inoperable air charger for the turbo charger. The failure persisted, and the vehicle…

The contact owns a 2023 Mercedes-Benz Sprinter 3500. The contact stated that while driving 65 MPH, there was an abnormal metal grinding sound coming from the rear of the vehicle. While driving at various speeds, the vehicle went into LIMP Mode. The transmission was shifted into neutral(N) and the vehicle was restarted. The vehicle was taken to the dealer, who diagnosed the vehicle with pinion bearing failure and the LIMP Mode failure causing an Emissions issue. The rear axle, air charger GPS,…

The vehicle has swivel seats. When the driver’s seat swivel, it’s severed the wires, the control the SRS system.

There was an SRS Error message. The SRS system is non-functional on a vehicle with 400 miles. The dealership has attempted to fix the problem by replacing the fuse and control unit, but it appears to be a coding - programming issue. An engineering case has been opened for 2 weeks, but they have given me no notice of what or when the next step takes place.

The contact owns a 2024 Mercedes-Benz Sprinter 3500 equipped with Kumho Tires, Tire Line: Crugen Premium, Tire Size: 215/85/R16, DOT Number: 1H23PLDV9. The contact stated that while driving 65 MPH with his wife and dog inside the vehicle, the contact heard an abnormally loud sound coming from the front passenger’s side wheel. The contact slowed down and parked the RV at a local gas station. A dealer was not contacted. The vehicle was not taken to the dealer or an independent mechanic to be…

The contact owns a 2021 Mercedes-Benz Sprinter 3500. The contact stated that while driving at an undisclosed speed, the message “Driver’s Side Air Bag Deactivated” was displayed. The vehicle was taken to a dealer, where it was diagnosed, and determined that the wiring harness needed to be rewired. The vehicle was repaired; however, the failure persisted, and the message was displayed. The vehicle was taken back to the dealer, where it was diagnosed with a voltage issue; however, the dealer…

Unshielded rear-center generator exhaust pipe positioned with approx 12 in clearance above the ground, ignited the exterior of vehicle when generator operated, causing total loss. My safety as well as my pets was put at great risk due to this design and lack of shielding. The problem has not been reproduced of confirmed by dealer or independent service center, however the fact of such pipe getting hot, and nbeing related to the generator was recognized by the dealer. There were no warning…

Hello, I recently took the vehicle to the official Mercedes Benz dealership for recalls and they have completed all of them , Also have proof of correction document I can send it over, please update the system Thanks

The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 22V796000 (POWER TRAIN), and the vehicle was taken to a local dealer, where the vehicle was repaired under recall, and the contact was informed that the knock sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.